Privacy policy
Aliona Cosmetics LLCΒ respect your privacy and are committed to protecting your personal data when you visit or make purchases on the Site globally.
1. Information We Collect
Personal Information: name, email, phone, billing/shipping address, account credentials, purchase history, and any information you provide when contacting support or subscribing to marketing.
Automatically Collected: IP address, device/browser data, cookies, pages visited, and interaction data.
2. How We Use Your Data
We use your information to:
- Process and fulfill orders and returns
- Communicate order updates and support responses
- Send marketing (with consent)
- Improve the Site and analyze usage
- Protect against fraud and unauthorized transactions
3. Legal Bases
For EU/UK residents, we process data based on contract performance, consent, legal obligation, and legitimate interests as permitted by applicable law.
4. Cookies & Tracking
We use cookies to enable Site functionality, performance tracking, analytics, and targeted marketing. You can control cookie preferences through your browser settings.
5. International Transfers
Your information may be processed in the UAE and other countries where our service providers operate. We take appropriate measures to protect your data globally.
6. Sharing Your Data
We do not sell personal information. We share data only with service providers necessary to operate our business (e.g., payment processors, shipping partners, analytics providers, and as required by law).
7. Data Retention
We retain personal data only as needed to fulfill business and legal obligations.
8. Your Rights
Depending on your region, you have rights to access, correct, delete, or restrict processing of your data, withdraw marketing consent, and obtain a copy of your information.
9. Security
We implement reasonable safeguards; however, no internet transmission is fully secure.
10. Children
The Site is not directed to individuals under 18. We do not knowingly collect data from minors.
11. Changes and Contact
We may update this policy. The latest effective date will appear at the top of this page. Contact: support@alionacosmetics.com
